In all fairness to Apple, this post is long overdue. Last month I lamented sending my machine away to be repaired for the random shutdown problem. The box Apple sent me first was not the right one for my MacBook, but that is my only complaint. After the correct box arrived, the laptop was gone for the equivalent of a long weekend, leaving Thursday afternoon and arriving home Monday morning. In fact on that Friday I received two emails, one indicating that my machine had been received, and the next one, late at night, notifying me that it was repaired and on its way back home. I didn’t mention the staining to the AppleCare technicians, but when my MacBook came back to me, the case had also been replaced. Although I was disillusioned and frustrated with Apple, when my computer came home after three days, I was surprised and happy. Since the repair, I have noticed that sometimes the machine tends to shut down quickly when the battery is empty, but perhaps I am missing the warning message that pops up around 10%. I can now open all kinds of applications and play multiple videos (like this post) without the strange shutdown: hurray!
The Mac is back!
November 28th, 2006 · 1 Comment